Q. How soon can I receive my goods?

A. Delivery times will vary depending on a number of factors including type of product ordered and whether it is an item that is carried in stock or a special order. If it is in stock we will endeavour to deIiver within 2-3 working days. If we do not have the product you wish to purchase in stock or you require a special order to be placed for you, it can take approximately up to 8 weeks to arrive with you, though it will often be less than this. We will keep you informed of your expected delivery time throughout this period as we receive updates. If you are unsure ask one of our team of dedicated professionals.

Q. How much do I have to pay to have my goods delivered direct to my home?

A. All deliveries are free of charge (within mainland UK) regardless of size, cost or distance.

Q. Will my purchase be guaranteed?

A. All products are guaranteed. Although many products have a lifetime guarantee such as tempered glass, the length of guarantee will differ from product to product. If you are unsure ask one of our  dedicated professionals.

Q. Is it safe to purchase goods online?

A. Yes it is safe to purchase our bathroom products online. You can choose from numerous payment methods such as Pay Pal or World Pay. Credit card payments and cheques can also be accepted. Ring 0151 520 1000 and ask one of our dedicated team for details.

Q. Are my details safe?

A. You are protected by the Data Protection Act. Your details are stored on a secure server and we do not share any information with any companies outside bathroomempire.

Q. I would like to have my whole bathroom refurbished but the cost may be prohibitive.

A. We have an easy pay option available, which allows you to spread the cost over a period of time. Ring 0151 520 1000 and ask for details.